SignalFx US0 incident

Monitoring Metric Sets and Org Metrics Ingestion is Delayed

Minor Resolved View vendor source →

SignalFx US0 experienced a minor incident on January 15, 2026 affecting Splunk APM Monitoring MetricSets and Splunk RUM Monitoring MetricSets, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 08:30 PM UTC
Resolved
Jan 16, 2026, 12:26 AM UTC
Duration
3h 56m
Detected by Pingoru
Jan 15, 2026, 08:30 PM UTC

Affected components

Splunk APM Monitoring MetricSetsSplunk RUM Monitoring MetricSets

Update timeline

  1. identified Jan 15, 2026, 09:49 PM UTC

    The issue started from 12:30 PM PST on January 15, 2026. The root cause is identified and a fix is in development. Only monitoring metric sets and org metrics data ingestion is delayed, there is no data being dropped.

  2. identified Jan 15, 2026, 11:01 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jan 16, 2026, 12:03 AM UTC

    A fix has been implemented and deployed. Data ingest is currently processing the Monitoring Metric Sets and Org Metrics backlog. We are monitoring the backlog recovery.

  4. resolved Jan 16, 2026, 12:26 AM UTC

    This incident has been resolved.