SignalFx US0 experienced a major incident on January 28, 2026 affecting Splunk APM Interface, lasting 6h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 28, 2026, 09:31 PM UTC
We are investigating a major outage of the Splunk APM web application, detected starting at 12:40pm PT. We will provide an update as soon as possible.
- investigating Jan 28, 2026, 09:58 PM UTC
We are investigating an issue affecting the Splunk APM interface, first detected at approximately 12:40 PM PT. Users may see APM dashboards and service views not loading. Our teams are actively working to resolve the issue. We will share updates as more information becomes available.
- investigating Jan 28, 2026, 10:42 PM UTC
We are continuing to investigate an ongoing issue impacting select Splunk APM metrics and dashboards, where portions of the APM Overview or service-level metrics may intermittently fail to load.
- identified Jan 28, 2026, 11:06 PM UTC
We have identified an issue impacting select Splunk APM metrics and dashboards, where portions of the APM Overview or service-level metrics may intermittently fail to load. Our engineering teams are actively implementing the fix.
- identified Jan 28, 2026, 11:41 PM UTC
We are actively implementing a fix to restore Splunk APM metrics and dashboards by rolling back recent changes in a controlled manner. The rollback is being closely monitored to ensure stability as each component is completed. We will provide the next update once the rollback is complete.
- identified Jan 29, 2026, 12:17 AM UTC
We are actively implementing a fix to restore Splunk APM metrics and dashboards by rolling back recent changes in a controlled manner. The rollback is being closely monitored to ensure stability as each component is completed. We will provide the next update once the rollback is complete.
- identified Jan 29, 2026, 01:33 AM UTC
We are actively implementing a fix to restore Splunk APM metrics and dashboards up to date by rolling back recent changes in a controlled manner. The rollback is being closely monitored to ensure stability as each component is completed. We will provide the next update once the rollback is complete.
- identified Jan 29, 2026, 02:44 AM UTC
We are continuing to work actively on implementing a fix to restore Splunk APM metrics and dashboards up to date. The rollback is being closely monitored. We will provide the next update once the rollback is completed.
- resolved Jan 29, 2026, 04:19 AM UTC
We have completed the rollback of recent change affecting Splunk APM metrics and dashboards successfully. After closely monitoring the environment to verify a full recovery, our teams have confirmed that all services are functioning as expected. This incident has been Resolved.