SignalFx US1 incident

Organization metrics(org metrics) data points are being dropped

Minor Resolved View vendor source →

SignalFx US1 experienced a minor incident on May 22, 2025 affecting Datapoint Ingest, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 07:41 PM UTC
Resolved
May 22, 2025, 09:20 PM UTC
Duration
1h 39m
Detected by Pingoru
May 22, 2025, 07:41 PM UTC

Affected components

Datapoint Ingest

Update timeline

  1. investigating May 22, 2025, 07:41 PM UTC

    A degradation of the ingest path for Organization metrics data points is causing data points to be dropped and lost. We are investigating the issue and will provide an update as soon as possible.

  2. identified May 22, 2025, 07:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2025, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2025, 09:20 PM UTC

    This incident has been resolved.