SignalFx US1 incident

UI degraded, small number of datapoints being dropped

Minor Resolved View vendor source →

SignalFx US1 experienced a minor incident on June 2, 2025 affecting Datapoint Ingest and Splunk Observability Cloud Web Interface, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 05:35 PM UTC
Resolved
Jun 02, 2025, 06:21 PM UTC
Duration
45m
Detected by Pingoru
Jun 02, 2025, 05:35 PM UTC

Affected components

Datapoint IngestSplunk Observability Cloud Web Interface

Update timeline

  1. investigating Jun 02, 2025, 05:35 PM UTC

    Datapoint ingest is affected and we are dropping datapoints. We are investigating and will provide an update every 15 mins.

  2. investigating Jun 02, 2025, 06:08 PM UTC

    Customers may experience intermittent timeout issues logging into app.us1.signalfx.com. We are investigating and will provide an update shortly. A small number of datapoints are not accepted at ingest, which may result in delays in some detectors.

  3. monitoring Jun 02, 2025, 06:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 02, 2025, 06:21 PM UTC

    This incident has been resolved.