Signable incident
Investigating - Downloading completed envelopes not working for some customers
Resolved after 16 hours 35 minutes, affecting Web App, on March 29, 2023.
We have implemented a fix for the issues with the download links and are monitoring the situation. We will share an update as soon as we can confirm it has been fully resolved. Thank you for your patience.
Affected components
Update timeline
- identified Mar 29, 2023, 02:36 PM UTC
We are investigating an issue impacting some customers who are experiencing issues downloading the completed envelope. We will share an update as soon as we have more information. Thank you for your patience.
- monitoring Mar 29, 2023, 02:46 PM UTC
We have implemented a fix for the issues with the download links and are monitoring the situation. We will share an update as soon as we can confirm it has been fully resolved. Thank you for your patience.
- resolved Mar 30, 2023, 07:11 AM UTC
This incident has been resolved.
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Amazon Web Services