Resolved after 38 minutes, on April 8, 2025.
Beginning 4:42PM, a misconfiguration caused the dashboard to be briefly unavailable, and all requests to the Sigma Squared platform resulted in an error page. Engineering was alerted to the issue at 4:48PM, and the underlying problem was identified and resolved by 5:20PM. This misconfiguration affected the loading of the dashboard frontend only. The security and integrity of customer data was not degraded.
Update timeline
- resolved Apr 08, 2025, 09:30 PM UTC
Beginning 4:42PM, a misconfiguration caused the dashboard to be briefly unavailable, and all requests to the Sigma Squared platform resulted in an error page. Engineering was alerted to the issue at 4:48PM, and the underlying problem was identified and resolved by 5:20PM. This misconfiguration affected the loading of the dashboard frontend only. The security and integrity of customer data was not degraded.
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