Sigma Computing incident
Unable to change email message in scheduled exports inside Sigma reports
Sigma Computing experienced a notice incident on September 21, 2026, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 21, 2026, 04:34 PM UTC
We are investigating an issue with scheduled exports in reports where users are unable to change the email message. We are treating this as our highest priority. Our apologies for any inconvenience caused. Impacted Cloud Regions & Services: All regions User Experience: Upon changing the scheduled export message, it reverts back to the default message. Incident Start Time: Approximately 15:43 UTC September 21, 2026
- identified Sep 21, 2026, 05:03 PM UTC
The issue has been identified and a fix is being implemented by the Engineering team.
- monitoring Sep 21, 2026, 06:25 PM UTC
A fix has been implemented and we are monitoring the results now.
- monitoring Sep 21, 2026, 06:28 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 21, 2026, 06:29 PM UTC
The issue has now been fixed and users should be able to change the scheduled export email messages successfully now.