Sift incident

Elevated score latency due to cloud-provider infrastructure degradation

Resolved after 2 hours, on November 3, 2026.

resolved Nov 03, 2026, 08:30 AM UTC

Sift experienced elevated score latency due to a degradation in our cloud providers infrastructure. Issue started around 12:18am PST and was completely mitigated by 2:18am PST after cloud infrastructure issue was resolved. Reference to google incident details: https://console.cloud.google.com/servicehealth/incidentDetails/projects%2Fsift-kafka-prod%2Flocations%2Fglobal%2Fevents%2FTCSJCSP?project=sift-kafka-prod

Started
Nov 03, 2026, 08:18 AM UTC
Resolved
Nov 03, 2026, 10:18 AM UTC
Duration
2h
Detected by Pingoru
Nov 03, 2026, 08:18 AM UTC

Update timeline

  1. resolved Nov 03, 2026, 08:30 AM UTC

    Sift experienced elevated score latency due to a degradation in our cloud providers infrastructure. Issue started around 12:18am PST and was completely mitigated by 2:18am PST after cloud infrastructure issue was resolved. Reference to google incident details: https://console.cloud.google.com/servicehealth/incidentDetails/projects%2Fsift-kafka-prod%2Flocations%2Fglobal%2Fevents%2FTCSJCSP?project=sift-kafka-prod

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