Shorthand experienced a minor incident on October 9, 2025 affecting Shorthand, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Shorthand
Update timeline
- investigating Oct 09, 2025, 01:59 PM UTC
Connectivity issues A small percentage of incoming traffic is experiencing intermittent connectivity issues with our system. We are looking into the issue.
- identified Oct 09, 2025, 01:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 09, 2025, 03:06 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 09, 2025, 03:06 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 09, 2025, 05:03 PM UTC
This incident has been resolved.
- resolved Oct 09, 2025, 05:04 PM UTC
This incident has been resolved.