Shorthand incident

Connectivity issues

Minor Vendor's status page →

Resolved after 3 hours 5 minutes, affecting Shorthand, on October 9, 2025.

monitoring Oct 09, 2025, 05:03 PM UTC

This incident has been resolved.

Started
Oct 09, 2025, 01:59 PM UTC
Resolved
Oct 09, 2025, 05:04 PM UTC
Duration
3h 5m
Detected by Pingoru
Oct 09, 2025, 01:59 PM UTC

Affected components

Shorthand

Update timeline

  1. investigating Oct 09, 2025, 01:59 PM UTC

    Connectivity issues A small percentage of incoming traffic is experiencing intermittent connectivity issues with our system. We are looking into the issue.

  2. identified Oct 09, 2025, 01:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 09, 2025, 03:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 09, 2025, 03:06 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 09, 2025, 05:03 PM UTC

    This incident has been resolved.

  6. resolved Oct 09, 2025, 05:04 PM UTC

    This incident has been resolved.

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