Resolved after 19 minutes, affecting Shorthand, on June 28, 2022.
Our engineering team have identified the cause of the high load and have now resolved the issue. We will continue to monitor this issue for any further issues.
Affected components
Update timeline
- investigating Jun 28, 2022, 11:34 AM UTC
We are investigating a high load on our database cluster; this may impact your ability to access Shorthand. You may see a banner that shows this error: "Shorthand is currently unavailable. Please try again in a few minutes". We are currently investigating the issue and will add more information shortly.
- resolved Jun 28, 2022, 11:53 AM UTC
Our engineering team have identified the cause of the high load and have now resolved the issue. We will continue to monitor this issue for any further issues.
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