Shorthand incident

Issue with our upstream provider

Resolved after 1 hour 12 minutes, affecting Campaign Monitor, on July 10, 2023.

resolved Jul 10, 2023, 08:57 AM UTC

The problem with one of our upstream service providers has been resolved, and transactional emails have now been sent.

Started
Jul 10, 2023, 07:45 AM UTC
Resolved
Jul 10, 2023, 08:57 AM UTC
Duration
1h 12m
Detected by Pingoru
Jul 10, 2023, 07:45 AM UTC

Affected components

Campaign Monitor

Update timeline

  1. identified Jul 10, 2023, 07:45 AM UTC

    Issue with our upstream provider Our upstream provider, Campaign Monitor, is currently experiencing an issue that is affecting our ability to send transaction emails, ie password reset, sharing a story via email. See https://status.campaignmonitor.com/ for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

  2. resolved Jul 10, 2023, 08:57 AM UTC

    The problem with one of our upstream service providers has been resolved, and transactional emails have now been sent.

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