Resolved after 3 hours 38 minutes, affecting Shorthand, on May 22, 2025.
This incident has been resolved.
Affected components
Shorthand
Update timeline
- investigating May 22, 2025, 04:18 PM UTC
We are investigating media upload failures from the Shorthand web app.
- monitoring May 22, 2025, 04:50 PM UTC
The source of the failures has been identified as a partial outage with a third-party service provider. They've reported that a fix has been implemented and that results are being monitored. Image uploads are currently working in Shorthand web app but we'll continue to monitor and provide updates.
- monitoring May 22, 2025, 07:55 PM UTC
This incident has been resolved.
- resolved May 22, 2025, 07:57 PM UTC
This incident has been resolved.
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