Shortcut incident

Some sessions may fail to connect

Major Resolved View vendor source →

Shortcut experienced a major incident on November 28, 2025 affecting Korey.ai - Webapp, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 03:32 PM UTC
Resolved
Nov 28, 2025, 04:17 PM UTC
Duration
45m
Detected by Pingoru
Nov 28, 2025, 03:32 PM UTC

Affected components

Korey.ai - Webapp

Update timeline

  1. investigating Nov 28, 2025, 03:32 PM UTC

    We are currently investigating an issue where some sessions aren't connecting as expected.

  2. monitoring Nov 28, 2025, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 28, 2025, 04:17 PM UTC

    This incident has been resolved.