Shortcut Outage History

Shortcut is up right now

Pingoru has recorded 52 incidents for Shortcut: 17 in the last 12 months and 3 in the last 90 days.

Source: status.shortcut.com

52incidents recorded
17last 12 months
3last 90 days
8 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Shortcut in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202611 of 720 (0%)
May 202621 of 744 (0%)
June 202655 of 720 (1%)
July 202623 of 744 (0%)
August 202612 of 744 (0%)
September 202600 of 720 (0%)
October 202622 of 514 (0%)

Incidents, newest first

Minor October 19, 2026 Outgoing Webhook Delay 52m Outgoing Webhooks

Started Oct 19, 2026, 05:55 PM UTC· resolved Oct 19, 2026, 06:48 PM UTC

  1. investigating Oct 19, 2026, 05:55 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 19, 2026, 06:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 19, 2026, 06:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 4, 2026 Search Indexing Behind 1h 49m Search

Started Aug 04, 2026, 03:26 PM UTC· resolved Aug 04, 2026, 05:15 PM UTC

  1. investigating Aug 04, 2026, 03:26 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 05, 2026, 07:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 15, 2026 Newly created tokens via Shortcut MCP unable to write 2h 21m Shortcut MCP

Started Jul 15, 2026, 03:44 PM UTC· resolved Jul 15, 2026, 06:05 PM UTC

  1. identified Jul 15, 2026, 03:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 15, 2026, 04:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 06:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 14, 2026 Shortcut MCP Unavailable 6m

Started Jul 14, 2026, 05:25 PM UTC· resolved Jul 14, 2026, 05:31 PM UTC

  1. resolved Jul 14, 2026, 07:47 PM UTC

    The Shortcut MCP was unavailable for approximately 6 minutes due to a misconfiguration. The root cause was identified, fixed, and steps implemented to prevent a future recurrence.

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Major June 30, 2026 Shortcut MCP Authentication Failure for Some Clients 1h 2m Shortcut MCP

Started Jun 30, 2026, 09:00 PM UTC· resolved Jun 30, 2026, 10:02 PM UTC

  1. investigating Jun 30, 2026, 09:00 PM UTC

    Authentication with the Shortcut MCP is failing for some MCP clients. We're investigating the cause.

  2. identified Jun 30, 2026, 09:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 30, 2026, 10:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2026 Shortcut MCP only exposes read-only tools 27m Shortcut MCP

Started Jun 18, 2026, 12:46 PM UTC· resolved Jun 18, 2026, 01:14 PM UTC

  1. identified Jun 18, 2026, 12:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 18, 2026, 12:46 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 18, 2026, 01:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 18, 2026, 01:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 17, 2026 Shortcut MCP is slow or unresponsive 1h 4m API

Started Jun 17, 2026, 11:32 PM UTC· resolved Jun 18, 2026, 12:36 AM UTC

  1. investigating Jun 17, 2026, 11:32 PM UTC

    We are currently investigating this issue.

  2. identified Jun 17, 2026, 11:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 18, 2026, 12:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 18, 2026, 12:35 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 18, 2026, 12:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 5, 2026 Korey was not responsive –

Started Jun 05, 2026, 06:30 PM UTC· resolved Jun 05, 2026, 06:30 PM UTC

  1. resolved Jun 05, 2026, 08:05 PM UTC

    Korey did not respond to user messages.

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Major June 1, 2026 Partial outage on Shortcut web app 2h 47m Web App

Started Jun 01, 2026, 05:57 PM UTC· resolved Jun 01, 2026, 08:45 PM UTC

  1. identified Jun 01, 2026, 05:57 PM UTC

    The Shortcut web app is slow to load and many pages are unresponsive.

  2. monitoring Jun 01, 2026, 06:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 01, 2026, 08:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 29, 2026 Shortcut Company Website Unavailable 2m Company Website

Started May 29, 2026, 06:42 PM UTC· resolved May 29, 2026, 06:45 PM UTC

  1. identified May 29, 2026, 06:42 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 29, 2026, 06:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026 We're investigating degraded performance in Korey 55m Korey.ai - Webapp

Started May 11, 2026, 04:05 PM UTC· resolved May 11, 2026, 05:00 PM UTC

  1. investigating May 11, 2026, 04:05 PM UTC

    We are currently investigating this issue.

  2. resolved May 11, 2026, 06:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 9, 2026 Increase in errors and response latencies 28m Web App

Started Apr 09, 2026, 12:42 AM UTC· resolved Apr 09, 2026, 01:10 AM UTC

  1. investigating Apr 09, 2026, 12:42 AM UTC

    We have observed an increase in errors. Response times have increased as well. We are monitoring the situation and working to increase capacity.

  2. monitoring Apr 09, 2026, 01:07 AM UTC

    We have identified the issue and have taken actions to mitigate the issue.

  3. resolved Apr 09, 2026, 01:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 25, 2026 Shortcut Slow/Unavailable 1h 19m Web App, API

Started Mar 25, 2026, 08:27 AM UTC· resolved Mar 25, 2026, 09:46 AM UTC

  1. investigating Mar 25, 2026, 08:27 AM UTC

    We are currently investigating this issue.

  2. identified Mar 25, 2026, 08:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 25, 2026, 09:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 25, 2026, 09:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 12, 2026 Gitlab event processing delays 3h 15m

Started Jan 12, 2026, 03:41 PM UTC· resolved Jan 12, 2026, 06:56 PM UTC

  1. investigating Jan 12, 2026, 03:41 PM UTC

    Currently investigating processing delays for Gitlab events.

  2. resolved Jan 12, 2026, 06:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 28, 2025 Some sessions may fail to connect 45m Korey.ai - Webapp

Started Nov 28, 2025, 03:32 PM UTC· resolved Nov 28, 2025, 04:17 PM UTC

  1. investigating Nov 28, 2025, 03:32 PM UTC

    We are currently investigating an issue where some sessions aren't connecting as expected.

  2. monitoring Nov 28, 2025, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 28, 2025, 04:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025 Slack link unfurls not working 4d 23h Slack Apps/Integrations/APIs

Started Oct 29, 2025, 04:00 PM UTC· resolved Nov 03, 2025, 03:34 PM UTC

  1. investigating Oct 29, 2025, 04:00 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 03, 2025, 03:34 PM UTC

    Slack link unfurl events are working as expected.

Read the full incident report →

Major October 20, 2025 Korey Cloud Provider Issue 12h 51m Korey.ai - Webapp

Started Oct 20, 2025, 10:36 PM UTC· resolved Oct 21, 2025, 11:28 AM UTC

  1. identified Oct 20, 2025, 10:36 PM UTC

    We're seeing more authentication errors from a cloud provider, causing Korey login issues and disrupting user invitations. Workos has been identified as the root cause: https://status.workos.com/incidents/rdz189wnjhyn.

  2. resolved Oct 21, 2025, 11:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025 Shortcut Unavailable due to AWS Outage 2h 23m Email Notifications, Sentry Automations, Web App, VCS Integrations and 8 more

Started Oct 20, 2025, 07:12 AM UTC· resolved Oct 20, 2025, 09:35 AM UTC

  1. investigating Oct 20, 2025, 07:31 PM UTC

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

  2. resolved Oct 20, 2025, 07:32 PM UTC

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

Read the full incident report →

Major October 1, 2025 Issues with search 1h 29m Search

Started Oct 01, 2025, 04:14 PM UTC· resolved Oct 01, 2025, 05:43 PM UTC

  1. investigating Oct 01, 2025, 04:14 PM UTC

    We are currently investigating an issue with our search system, resulting in many search requests failing.

  2. monitoring Oct 01, 2025, 05:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2025, 05:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 30, 2025 Async Processing Delays 3d 3h Email Notifications, Sentry Automations, VCS Integrations, Google Sheets Integration and 3 more

Started Sep 30, 2025, 03:36 PM UTC· resolved Oct 03, 2025, 06:45 PM UTC

  1. investigating Sep 30, 2025, 03:36 PM UTC

    Our async processing infrastructure is running behind. Actively monitoring and investigating the root cause.

  2. investigating Sep 30, 2025, 06:46 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 30, 2025, 08:33 PM UTC

    Notifications for integrations should have caught up. Google Sheet processing has been disabled for the moment, we're working on a fix that will resume processing.

  4. monitoring Oct 01, 2025, 02:12 PM UTC

    Google Sheets processing has been re-enabled but is still behind. We're monitoring it's progress.

  5. monitoring Oct 03, 2025, 01:38 PM UTC

    GSheet processing should have caught up. A few integrations had been disabled during investigation, we're looking to restore those integrations.

  6. resolved Oct 03, 2025, 06:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 21, 2025 Webflow Partial Outage 27m Company Website

Started Aug 21, 2025, 07:30 PM UTC· resolved Aug 21, 2025, 07:57 PM UTC

  1. identified Aug 21, 2025, 07:30 PM UTC

    Webflow is having an outage affecting our company website: https://status.webflow.com/incidents/7plz6jp8dhqf

  2. resolved Aug 21, 2025, 07:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 31, 2025 Application not loading for some EU customers 10h 9m Web App

Started Jul 31, 2025, 05:15 AM UTC· resolved Jul 31, 2025, 03:25 PM UTC

  1. investigating Jul 31, 2025, 01:15 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 31, 2025, 01:41 PM UTC

    We've identified specific Fastly nodes (Fastly's "hel" region for Helsinki, Finland) that appear to have experienced this issue. We've forced purges of Fastly caches to restore Shortcut service. We've contacted Fastly to debug the issue further.

  3. resolved Jul 31, 2025, 03:25 PM UTC

    This incident has been resolved.

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Major July 24, 2025 Application not loading for some APAC customers –

Started Jul 24, 2025, 11:00 PM UTC· resolved Jul 24, 2025, 11:00 PM UTC

  1. resolved Jul 25, 2025, 01:30 PM UTC

    Some customers in the APAC region weren't able to load app.shortcut.com due to a improperly cached access key.

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Minor July 22, 2025 Features unexpectedly considered disabled 13m Web App

Started Jul 22, 2025, 09:22 PM UTC· resolved Jul 22, 2025, 09:35 PM UTC

  1. investigating Jul 22, 2025, 09:22 PM UTC

    We are currently investigating an issue that may occur in some cases, potentially causing previously enabled features to be unexpectedly considered disabled.

  2. identified Jul 22, 2025, 09:29 PM UTC

    We believe we have identified the issue and are currently rolling back to a previous version to mitigate it quickly.

  3. resolved Jul 22, 2025, 09:35 PM UTC

    This incident has been resolved.

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Notice June 4, 2025 Application not loading for European customers 1h 2m Web App

Started Jun 04, 2025, 01:09 PM UTC· resolved Jun 04, 2025, 02:11 PM UTC

  1. investigating Jun 04, 2025, 01:09 PM UTC

    European customers aren't able to load app.shortcut.com currently. We are investigating.

  2. monitoring Jun 04, 2025, 01:31 PM UTC

    We have identified an issue with access key caching in our CDN, and have rolled out a fix.

  3. resolved Jun 04, 2025, 02:11 PM UTC

    This incident has been resolved.

Read the full incident report →