Shopware incident

AI Image Generation outage

Major

Resolved after 1 hour 46 minutes, affecting Shopware Services (Shopware AI - Tools), on October 22, 2026.

identified Oct 22, 2026, 02:19 PM UTC

We identified an issue in the AI Image generation and we are currently working on a solution.

Started
Oct 22, 2026, 02:19 PM UTC
Resolved
Oct 22, 2026, 04:05 PM UTC
Duration
1h 46m
Detected by Pingoru
Oct 22, 2026, 02:19 PM UTC

Affected components

Shopware Services (Shopware AI - Tools)

Update timeline

  1. identified Oct 22, 2026, 02:19 PM UTC

    We identified an issue in the AI Image generation and we are currently working on a solution.

  2. resolved Oct 22, 2026, 04:05 PM UTC

    This incident has been resolved.

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