Shoppy incident

API / Dashboard issues

Resolved after 14 hours 44 minutes, affecting API, on June 22, 2020.

monitoring Jun 22, 2020, 09:25 PM UTC

A fix has been implemented and we are monitoring the results. Please purge your browsers' cache if you still can't access Shoppy properly.

Started
Jun 22, 2020, 09:17 PM UTC
Resolved
Jun 23, 2020, 12:01 PM UTC
Duration
14h 44m
Detected by Pingoru
Jun 22, 2020, 09:17 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 22, 2020, 09:17 PM UTC

    While transitioning to Shoppy v2 we are experiencing issues loading the dashboard and accessing our API.

  2. identified Jun 22, 2020, 09:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 22, 2020, 09:25 PM UTC

    A fix has been implemented and we are monitoring the results. Please purge your browsers' cache if you still can't access Shoppy properly.

  4. resolved Jun 23, 2020, 12:01 PM UTC

    This incident has been resolved.

Your product runs on more than Shoppy

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →