Shopmonkey experienced a major incident on June 13, 2026 affecting Shopmonkey V2 (Shopmonkey V2), lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Shopmonkey V2 (Shopmonkey V2)
Update timeline
- resolved Jun 13, 2026, 12:45 AM UTC
All reports are up to date and processing normally
- resolved Jun 13, 2026, 01:03 AM UTC
This reporting issue being experienced has been corrected, and all reporting data that was impacted or delayed is fully caught up. If any further issues are encountered please reach out to our Support team.