Shopmonkey experienced a minor incident on September 15, 2026, lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 15, 2026, 02:25 PM UTC
Our team is currently investigating a connection error in the login/connection to PartsTech. More information will be shared once it is available. We appreciate your patience while we work to resolve this issue.
- resolved Sep 15, 2026, 06:00 PM UTC
We will continue to monitor but currently are seeing all API errors return back below normal operating limits. You should see no further issues accessing PartsTech through Shopmonkey.