Shopmonkey incident

Search functionality is currently experiencing an Issue

Minor Resolved View vendor source →

Shopmonkey experienced a minor incident on May 6, 2026, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 03:24 PM UTC
Resolved
May 06, 2026, 03:46 PM UTC
Duration
22m
Detected by Pingoru
May 06, 2026, 03:24 PM UTC

Update timeline

  1. investigating May 06, 2026, 03:24 PM UTC

    We are currently experiencing an issue with Search functionality, specifically in terms of Inventory, Canned Services, PO's and Time clocks. Our engineering team is working on a fix that we will have in place as soon as possible. We appreicate your patience as we work through this issue.

  2. resolved May 06, 2026, 03:46 PM UTC

    This search issue previously experienced is now resolved. You should no longer see any search issues inside Shopmonkey. If you do happen to encounter any further issues, please reach out to our Support team.