Shoplazza incident

Impact to Shoplazza Reports And Dashboards services

Resolved after 45 minutes, affecting Reports And Dashboards, on July 5, 2022.

monitoring Jul 05, 2022, 09:58 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 05, 2022, 09:24 AM UTC
Resolved
Jul 05, 2022, 10:09 AM UTC
Duration
45m
Detected by Pingoru
Jul 05, 2022, 09:24 AM UTC

Affected components

Reports And Dashboards

Update timeline

  1. investigating Jul 05, 2022, 09:24 AM UTC

    We are investigating cases of degraded performance for reports and dashboards customers. We will provide more details within the next hour.

  2. monitoring Jul 05, 2022, 09:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 05, 2022, 10:09 AM UTC

    This incident has been resolved.

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