Shoplazza incident

Impact to Shoplazza Storefront services

Resolved after 33 minutes, affecting Storefront, on July 14, 2022.

monitoring Jul 14, 2022, 06:46 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 14, 2022, 06:22 AM UTC
Resolved
Jul 14, 2022, 06:55 AM UTC
Duration
33m
Detected by Pingoru
Jul 14, 2022, 06:22 AM UTC

Affected components

Storefront

Update timeline

  1. investigating Jul 14, 2022, 06:22 AM UTC

    We are investigating cases of degraded performance for Storefront customers. We will provide more details within the next hour.

  2. identified Jul 14, 2022, 06:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 14, 2022, 06:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 14, 2022, 06:55 AM UTC

    This incident has been resolved.

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