Shoplazza incident

Impact to Shoplazza Storefront services

Resolved after 1 hour 20 minutes, affecting Storefront, on March 13, 2023.

monitoring Mar 13, 2023, 04:25 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 13, 2023, 04:10 PM UTC
Resolved
Mar 13, 2023, 05:30 PM UTC
Duration
1h 20m
Detected by Pingoru
Mar 13, 2023, 04:10 PM UTC

Affected components

Storefront

Update timeline

  1. investigating Mar 13, 2023, 04:10 PM UTC

    We are investigating cases of degraded performance for Storefront customers. We will provide more details within the next hour.

  2. monitoring Mar 13, 2023, 04:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2023, 05:30 PM UTC

    This incident has been resolved.

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