Shoplazza incident

Impact to Shoplazza Admin And Account services

Resolved after 9 hours 37 minutes, affecting Account And Admin, on September 12, 2023.

monitoring Sep 12, 2023, 03:45 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 12, 2023, 02:21 AM UTC
Resolved
Sep 12, 2023, 11:59 AM UTC
Duration
9h 37m
Detected by Pingoru
Sep 12, 2023, 02:21 AM UTC

Affected components

Account And Admin

Update timeline

  1. investigating Sep 12, 2023, 02:21 AM UTC

    We are investigating cases of degraded performance for Account And Admin customers. We will provide more details within the next hour.

  2. identified Sep 12, 2023, 02:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 12, 2023, 03:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 12, 2023, 11:59 AM UTC

    This incident has been resolved.

Your product runs on more than Shoplazza

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →