Shippo experienced a critical incident on January 23, 2026 affecting Canada Post, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Canada Post
Update timeline
- monitoring Jan 23, 2026, 12:55 PM UTC
We have detected an elevated error rate from Canada Post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.
- resolved Jan 23, 2026, 04:53 PM UTC
This incident has been resolved.