ShippingEasy experienced a minor incident on March 13, 2025 affecting Chat Support, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Chat Support
Update timeline
- investigating Mar 13, 2025, 03:14 PM UTC
ShippingEasy Engineers are aware of the technical issues impacting our chat widget. We are actively working to resolve this issue and will provide updates as they become available to us. In the meantime, you can reach us by phone or by emailing [email protected] Thank you for your patience!
- resolved Mar 13, 2025, 05:08 PM UTC
Thank you for your patience while ShippingEasy Engineers worked to resolve issues with our Chat widget. Please refresh your browser in order to reflect the changes made.