ShippingEasy incident

Support Service

Minor Resolved View vendor source →

ShippingEasy experienced a minor incident on November 19, 2025 affecting Chat Support and Phone Support, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 02:41 PM UTC
Resolved
Nov 20, 2025, 03:00 PM UTC
Duration
1d
Detected by Pingoru
Nov 19, 2025, 02:41 PM UTC

Affected components

Chat SupportPhone Support

Update timeline

  1. investigating Nov 19, 2025, 02:41 PM UTC

    ShippingEasy Support is aware of the technical issues impacting our support phone lines and chat connections. We are actively monitoring the status of these issues and will provide updates as they become available to us. Thank you for your patience!

  2. resolved Nov 20, 2025, 03:00 PM UTC

    Thank you for your patience while our teams worked to resolve our support issues.