ShippingEasy experienced a notice incident on April 1, 2025, lasting 29d 14h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 01, 2025, 11:57 PM UTC
Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels. For Ground Saver, the free Declared Value Coverage will be reduced from $100 to $20. To make up the difference, customers can purchase Shipsurance on ShippingEasy starting at $0.99 per $100 of insured value. For more info, please visit Our Shipsurance | Guide.
- resolved May 01, 2025, 02:18 PM UTC
This incident has been resolved.