Sherpany incident

Connectivity Issues

Resolved after 1 hour 13 minutes, affecting Sherpany Application, on November 7, 2019.

resolved Nov 07, 2019, 04:00 PM UTC

Our hosting providers network issues are under control. Performance of our services is recovering. We will continue to monitor the situation closely.

Started
Nov 07, 2019, 02:47 PM UTC
Resolved
Nov 07, 2019, 04:00 PM UTC
Duration
1h 13m
Detected by Pingoru
Nov 07, 2019, 02:47 PM UTC

Affected components

Sherpany Application

Update timeline

  1. investigating Nov 07, 2019, 02:47 PM UTC

    Our hosting provider is currently facing partial packet loss to and from the Internet. This is compromising the performance of our services. We are investigating and will keep you updated. We are sorry for the inconvenience this may cause.

  2. resolved Nov 07, 2019, 04:00 PM UTC

    Our hosting providers network issues are under control. Performance of our services is recovering. We will continue to monitor the situation closely.

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