Sherpany incident

Connectivity Issues

Resolved after 18 minutes, affecting Sherpany Application, on November 22, 2019.

resolved Nov 22, 2019, 07:57 AM UTC

A fix has been implemented and our hosting providers network issues are under control. Performance of our services is recovering. We will continue to monitor the situation closely.

Started
Nov 22, 2019, 07:39 AM UTC
Resolved
Nov 22, 2019, 07:57 AM UTC
Duration
18m
Detected by Pingoru
Nov 22, 2019, 07:39 AM UTC

Affected components

Sherpany Application

Update timeline

  1. investigating Nov 22, 2019, 07:39 AM UTC

    Our hosting provider is currently facing network issues. This is compromising the performance of our services. We are investigating and will keep you updated. We are sorry for the inconvenience this may cause.

  2. resolved Nov 22, 2019, 07:57 AM UTC

    A fix has been implemented and our hosting providers network issues are under control. Performance of our services is recovering. We will continue to monitor the situation closely.

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