Sherpany incident

Degraded Performance

Resolved after 58 minutes, affecting Sherpany Application and Sherpany API, on December 6, 2019.

resolved Dec 06, 2019, 02:04 PM UTC

We can report the system is now fully operational. Please accept our apologies for the inconvenience this incident may have caused.

Started
Dec 06, 2019, 01:06 PM UTC
Resolved
Dec 06, 2019, 02:04 PM UTC
Duration
58m
Detected by Pingoru
Dec 06, 2019, 01:06 PM UTC

Affected components

Sherpany ApplicationSherpany API

Update timeline

  1. investigating Dec 06, 2019, 01:06 PM UTC

    We are experience degraded performance on our infrastructure. We are investigating the issue and are taking the necessary steps to restore the full availability.

  2. resolved Dec 06, 2019, 02:04 PM UTC

    We can report the system is now fully operational. Please accept our apologies for the inconvenience this incident may have caused.

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