Resolved after 5 hours 37 minutes, affecting Sherpany Application and Sherpany API and 1 more, on March 2, 2021.
A fix has been implemented by our service provider. We are still monitoring the situation.
Affected components
Update timeline
- identified Mar 02, 2021, 03:42 PM UTC
Our DNS provider is currently facing partial resolution failure affecting our infrastructure. We are investigating and will keep you updated. We are sorry for the inconvenience this may cause. For more information see https://dnsimple.statuspage.io/incidents/bcnzxs0mgz21
- identified Mar 02, 2021, 05:01 PM UTC
Our DNS provider is still investigating the root cause, and whilst most of our application is healthy we are still awaiting an update before giving the green light.
- monitoring Mar 02, 2021, 06:34 PM UTC
A fix has been implemented by our service provider. We are still monitoring the situation.
- resolved Mar 02, 2021, 09:20 PM UTC
This incident has been resolved.
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