Resolved after 1 hour 12 minutes, affecting Sherpany Application and Sherpany API, on April 15, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Sherpany ApplicationSherpany API
Update timeline
- investigating Apr 15, 2021, 02:23 PM UTC
We are currently experiencing degraded performance. We are investigating the issue and are working to fully restore our services.
- identified Apr 15, 2021, 02:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 15, 2021, 03:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2021, 03:35 PM UTC
This incident has been resolved.
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