Sherpany incident

DNS resolution issues

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Resolved after 2 hours 53 minutes, affecting Sherpany Application and Sherpany API and 1 more, on April 19, 2021.

monitoring Apr 19, 2021, 01:14 PM UTC

DNS resolution issues from one of our upstream providers were addressed. Currently monitoring.

Started
Apr 19, 2021, 11:26 AM UTC
Resolved
Apr 19, 2021, 02:20 PM UTC
Duration
2h 53m
Detected by Pingoru
Apr 19, 2021, 11:26 AM UTC

Affected components

Sherpany ApplicationSherpany APIWebsite

Update timeline

  1. investigating Apr 19, 2021, 11:26 AM UTC

    One of our upstream DNS providers is currently experiencing issues. Some properties may experience resolution issues and be temporarily unreachable.

  2. identified Apr 19, 2021, 12:03 PM UTC

    The affected upstream DNS provider has identified the issue and is working to mitigate the issue.

  3. monitoring Apr 19, 2021, 01:14 PM UTC

    DNS resolution issues from one of our upstream providers were addressed. Currently monitoring.

  4. resolved Apr 19, 2021, 02:20 PM UTC

    This incident has been resolved.

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