Sherpany incident

We’re currently experiencing issues with the SSO login

Resolved after 19 minutes, affecting Sherpany Application, on May 24, 2022.

monitoring May 24, 2022, 01:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 24, 2022, 12:50 PM UTC
Resolved
May 24, 2022, 01:09 PM UTC
Duration
19m
Detected by Pingoru
May 24, 2022, 12:50 PM UTC

Affected components

Sherpany Application

Update timeline

  1. investigating May 24, 2022, 12:50 PM UTC

    We are currently investigating the issue.

  2. identified May 24, 2022, 12:58 PM UTC

    The issue has been identified and we’re applying the fix. We apologize for the inconvenience.

  3. identified May 24, 2022, 01:00 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 24, 2022, 01:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 24, 2022, 01:09 PM UTC

    This incident has been resolved.

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