Resolved after 2 hours 1 minute, affecting Sherpany Application and Sherpany API and 1 more, on June 15, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Sherpany ApplicationSherpany APIWebsite
Update timeline
- identified Jun 15, 2023, 10:42 AM UTC
We have identified the issue affecting Sherpany services and we are currently working on remediation. Apologies for any inconvenience caused.
- identified Jun 15, 2023, 11:52 AM UTC
We are continuing to work on a fix for this issue. Our initial attempt will take longer than expected to resolve the problem. We will keep you updated.
- monitoring Jun 15, 2023, 12:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2023, 12:44 PM UTC
This incident has been resolved.
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