Resolved after 1 hour 36 minutes, affecting Sherpany Application, on July 21, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Sherpany Application
Update timeline
- investigating Jul 21, 2023, 12:54 PM UTC
We are currently investigating why documents after upload can't be previewed immediately.
- identified Jul 21, 2023, 01:15 PM UTC
We identified the problem. The documents are being uploaded however the preview of the document uploaded in the last 20 minutes in the Library is not working. We are working on the solution.
- monitoring Jul 21, 2023, 02:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2023, 02:31 PM UTC
This incident has been resolved.
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