Resolved after 1 hour 29 minutes, affecting Sherpany Application and Sherpany API, on November 9, 2023.
Our service partner has implemented a quick fix and Sherpany application is back. There may be short interruptions until the proper solution is in place. We will keep monitoring that.
Affected components
Update timeline
- investigating Nov 09, 2023, 12:45 PM UTC
We are currently investigating this issue.
- identified Nov 09, 2023, 12:50 PM UTC
The problem is caused by the outage of storage cluster of our service provider: https://www.cloudscale-status.net/incidents/158080
- monitoring Nov 09, 2023, 12:55 PM UTC
Our service partner has implemented a quick fix and Sherpany application is back. There may be short interruptions until the proper solution is in place. We will keep monitoring that.
- resolved Nov 09, 2023, 02:14 PM UTC
This incident has been resolved.
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