Sherpany incident

Service Disruption: Email Delays

Resolved after 2 hours 20 minutes, affecting Sherpany Application, on September 30, 2025.

monitoring Sep 30, 2025, 05:48 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 30, 2025, 03:45 PM UTC
Resolved
Sep 30, 2025, 06:06 PM UTC
Duration
2h 20m
Detected by Pingoru
Sep 30, 2025, 03:45 PM UTC

Affected components

Sherpany Application

Update timeline

  1. identified Sep 30, 2025, 03:45 PM UTC

    Email delivery from Sherpany is currently delayed. Our service provider is investigating the issue.

  2. monitoring Sep 30, 2025, 05:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2025, 06:06 PM UTC

    This incident has been resolved.

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