Resolved after 37 minutes, affecting SharpSpring Application, on April 30, 2024.
Our team has confirmed that all customers continue to be able to access their Lead Gen & CRM accounts. This incident is resolved. Please reach out to Support if you continue to experience issues logging into your account.
Affected components
Update timeline
- investigating Apr 30, 2024, 05:47 PM UTC
Our team is currently aware that some customers are unable to log into their Lead Gen & CRM accounts. Our team is investigating this and looking to restore account access as quickly as possible.
- monitoring Apr 30, 2024, 05:55 PM UTC
Our team has restored systems access. We will monitor the results to ensure all users can continue accessing their accounts.
- resolved Apr 30, 2024, 06:24 PM UTC
Our team has confirmed that all customers continue to be able to access their Lead Gen & CRM accounts. This incident is resolved. Please reach out to Support if you continue to experience issues logging into your account.
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