Resolved after 1 hour 50 minutes, affecting SharpSpring Application, on August 6, 2024.
Our team has confirmed that login is working for all customers. This incident will be marked resolved, but if you continue to experience any difficulties logging into the platform please reach out to Support.
Affected components
Update timeline
- investigating Aug 06, 2024, 05:10 PM UTC
Our team has received reports that some customers are unable to log into their accounts. Our team is aware of the issue and working to restore login capabilities for these customers as quickly as possible. We will update this status page as soon as more updates are available.
- monitoring Aug 06, 2024, 06:07 PM UTC
Our team has released an update to restore login capabilities to all customers. We are continuing to monitor the situation to ensure there are no further disruptions to customer logins.
- resolved Aug 06, 2024, 07:00 PM UTC
Our team has confirmed that login is working for all customers. This incident will be marked resolved, but if you continue to experience any difficulties logging into the platform please reach out to Support.
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