ShareFile incident

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Minor Resolved View vendor source →

ShareFile experienced a minor incident on January 29, 2026 affecting ShareFile®, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 03:04 PM UTC
Resolved
Jan 29, 2026, 03:39 PM UTC
Duration
35m
Detected by Pingoru
Jan 29, 2026, 03:04 PM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Jan 29, 2026, 03:04 PM UTC

    We are currently investigating this issue.

  2. identified Jan 29, 2026, 03:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 29, 2026, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 29, 2026, 03:39 PM UTC

    This incident has been resolved.