Shakepay incident

[Shakepay Card] Transactions currently unavailable

Notice Resolved View vendor source →

Shakepay experienced a notice incident on September 2, 2025, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 01:14 PM UTC
Resolved
Sep 02, 2025, 02:42 PM UTC
Duration
1h 28m
Detected by Pingoru
Sep 02, 2025, 01:14 PM UTC

Update timeline

  1. identified Sep 02, 2025, 01:14 PM UTC

    An internal issue is currently preventing the use of the Shakepay card to perform any purchase - Thank you for your patience while we remediate the situation.

  2. identified Sep 02, 2025, 02:20 PM UTC

    The root cause has been identified and we're putting in place a fix - We estimate a resolution by 11:30AM EDT.

  3. resolved Sep 02, 2025, 02:42 PM UTC

    This incident has been resolved.