Shakepay incident

Delayed ETH & USDC cashouts

Major Resolved View vendor source →

Shakepay experienced a major incident on September 10, 2025 affecting Ethereum funding and Ethereum cashouts, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 02:10 PM UTC
Resolved
Sep 10, 2025, 02:39 PM UTC
Duration
28m
Detected by Pingoru
Sep 10, 2025, 02:10 PM UTC

Affected components

Ethereum fundingEthereum cashouts

Update timeline

  1. investigating Sep 10, 2025, 02:10 PM UTC

    We are seeing longer than usual delays for ETH & USDC cashouts and cashins, and are investigating the issue. Pending transactions will be processed once the incident was resolved.

  2. resolved Sep 10, 2025, 02:39 PM UTC

    This incident has been resolved.