SF Fire Credit Union incident

Online Banking Outage

Resolved after 1 hour 20 minutes, affecting Online & Mobile Banking and Bill Pay and 1 more, on July 18, 2026.

resolved Jul 18, 2026, 01:51 AM UTC

The issues impacting Online and Mobile Banking services have been resolved. Services including Zelle®, Bill Pay, and Card Management are now available. We sincerely apologize for the inconvenience and appreciate your patience while we worked to resolve the issue. Thank you for your understanding.

Started
Jul 18, 2026, 12:31 AM UTC
Resolved
Jul 18, 2026, 01:51 AM UTC
Duration
1h 20m
Detected by Pingoru
Jul 18, 2026, 12:31 AM UTC

Affected components

Online & Mobile BankingBill PayMoney MovementCard Management (Card Activation, Travel Notifications, PIN changes)

Update timeline

  1. investigating Jul 18, 2026, 12:31 AM UTC

    Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

  2. identified Jul 18, 2026, 12:42 AM UTC

    Online and Mobile Banking are now available. However, Zelle®, Bill Pay, and Card Management remain unavailable. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available.

  3. resolved Jul 18, 2026, 01:51 AM UTC

    The issues impacting Online and Mobile Banking services have been resolved. Services including Zelle®, Bill Pay, and Card Management are now available. We sincerely apologize for the inconvenience and appreciate your patience while we worked to resolve the issue. Thank you for your understanding.

Your product runs on more than SF Fire Credit Union

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →