SF Fire Credit Union experienced a critical incident on May 5, 2026 affecting Online & Mobile Banking and Money Movement, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 05, 2026, 02:29 PM UTC
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
- identified May 05, 2026, 05:13 PM UTC
We’ve identified the issue impacting online banking and are actively working to resolve it as quickly as possible. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
- resolved May 05, 2026, 06:01 PM UTC
We’re pleased to share that the issue impacting online and mobile banking has been resolved. We are actively monitoring performance to ensure continued stability. If you experience any further issues, please don’t hesitate to reach out. Thank you for your patience.