SF Fire Credit Union incident

Online Banking Outage

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Resolved after 3 hours 13 minutes, affecting Online & Mobile Banking, on April 21, 2023.

monitoring Apr 21, 2023, 04:27 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 21, 2023, 01:19 AM UTC
Resolved
Apr 21, 2023, 04:33 AM UTC
Duration
3h 13m
Detected by Pingoru
Apr 21, 2023, 01:19 AM UTC

Affected components

Online & Mobile Banking

Update timeline

  1. investigating Apr 21, 2023, 01:19 AM UTC

    We are investigating an outage with our Online & Mobile Banking platform, and will provide updates as soon as possible. We apologize for any inconvenience.

  2. investigating Apr 21, 2023, 03:09 AM UTC

    We are continuing to investigate this outage and will provide further updates as soon as possible. We apologize for any inconvenience.

  3. monitoring Apr 21, 2023, 04:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2023, 04:33 AM UTC

    This incident has been resolved.

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