SF Fire Credit Union incident

Card Management Issue

Resolved after 3 hours 18 minutes, affecting Card Management (Card Activation, Travel Notifications, PIN changes), on August 9, 2023.

investigating Aug 09, 2023, 08:13 PM UTC

We are currently investigating an issue with our Card Management feature in Online & Mobile Banking. We apologize for any inconvenience and we are working to restore services as soon as possible.

Started
Aug 09, 2023, 08:13 PM UTC
Resolved
Aug 09, 2023, 11:32 PM UTC
Duration
3h 18m
Detected by Pingoru
Aug 09, 2023, 08:13 PM UTC

Affected components

Card Management (Card Activation, Travel Notifications, PIN changes)

Update timeline

  1. investigating Aug 09, 2023, 08:13 PM UTC

    We are currently investigating an issue with our Card Management feature in Online & Mobile Banking. We apologize for any inconvenience and we are working to restore services as soon as possible.

  2. resolved Aug 09, 2023, 11:32 PM UTC

    This incident has been resolved.

Your product runs on more than SF Fire Credit Union

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →