Resolved after 2 hours 58 minutes, affecting Online & Mobile Banking, on September 18, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Online & Mobile Banking
Update timeline
- investigating Sep 18, 2023, 07:12 PM UTC
We are investigating an issue with the response time of our Online & Mobile Banking platform. Some services may be intermittently affected, and we will provide updates as soon as possible. We apologize for any inconvenience.
- monitoring Sep 18, 2023, 09:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2023, 10:11 PM UTC
This incident has been resolved.
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