Resolved after 1 hour 23 minutes, affecting Phone Support and Web Chat, on April 22, 2024.
Good news! Our telephone service has been restored. You can reach us via telephone again. Thank you for your patience.
Affected components
Update timeline
- investigating Apr 22, 2024, 03:23 PM UTC
Our telephone service is temporarily unavailable. If you need to contact us during this time, please click on the bubble "Let's Talk" at the bottom right hand corner of our website, to reach a Representative via our chat service. We apologize for any inconvenience this may cause. Our phone service provider is working to restore this service as soon as possible.
- investigating Apr 22, 2024, 04:20 PM UTC
Good news! Our telephone service has been restored. You can reach us via telephone again. Thank you for your patience.
- resolved Apr 22, 2024, 04:47 PM UTC
Good news! Our telephone service has been restored. You can reach us via telephone again. Thank you for your patience.
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