Resolved after 24 days 4 hours, affecting Online & Mobile Banking and Money Movement, on April 2, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Online & Mobile BankingMoney Movement
Update timeline
- investigating Apr 02, 2024, 06:16 PM UTC
We are investigating an intermittent issue with services such as transfers within the Online & Mobile Banking platform. If you receive an error message, please wait 10-15 minutes and try again. We apologize for any inconvenience this may cause and thank you for your patience while we work to resolve this issue as soon as possible.
- monitoring Apr 26, 2024, 08:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 26, 2024, 10:30 PM UTC
This incident has been resolved.
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